Terms and Conditions

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Introduction

Welcome to Pakenham Ltd ("we", "our", or "us"). These Terms and Conditions detail the usage rules for our website and the buying of our products. Access to our website implies acceptance of these terms. If you disagree, please refrain from using the website.

Company Details

Pakenham Ltd is a company registered in England and Wales.

Company Number: 13273913

Registered Office: Keepers Cottage Chapmansford Farm, Hurstbourne Priors, Whitchurch, England, RG28 7RR

Email: [email protected]

Use of Website

This site is made available for information and purchasing purposes. You are required to be 18 years or older to order. You agree to use this website lawfully and not to take part in any activities that could harm or interfere with its functionality.

Orders and Payments

On placing an order, you acknowledge that all information entered is correct. We can cancel or decline orders in the case of a pricing mistake, if the item is not available, or in cases of suspected fraud. We accept Cash on Delivery only.

Shipping and Delivery

We endeavour to ship orders quickly. Delivery times are dependent on location and other factors. Any estimated delivery dates given are for illustrative purposes only.

Returns and Refunds

If you need to return an item, see our Return and Refund Policy for information on eligibility and procedure.

Privacy and Data Protection

Your personal information is processed in accordance with our Privacy Policy, in compliance with UK GDPR. We collect and process only information required for order completion and customer service.

Limitation of Liability

Whilst we make all reasonable endeavours to ensure that the information contained on our site is accurate, we do not warrant it as being complete. We are not responsible for any indirect loss which results from the use of our site or products.

Changes to Terms

We reserve the right to alter these Terms and Conditions at times. Any alterations will be displayed on this page, and use of the site after such posting shall be deemed to signify acceptance of the new terms.

Contact Us

For queries or issues, please write to us at [email protected].